回覆：[External]Request for Detailed Explanation Regarding Flight CI771 Diversion on 19 August 2024

[tpecc@china-airlines.com]

[-- Attachment #1.1: Type: text/plain, Size: 3810 bytes --]

 
 Dear Passenger, 
  
 Thank for contact with us.I understand you worried about.Here is the situation i can give to you: 
  
 On August 19th, flight CI771 from Taoyuan to Bali experienced a system signal abnormality during the flight. To ensure flight safety, the crew handled the issue in accordance with standard operating procedures. The aircraft returned to Taipei for inspection and successfully returned to Taoyuan Airport. 
  
 Ensure our flight safety is always our company first priority,we will keep our best to prevent the similar situation,thank you.

Sincerely yours,

China Airlines Taipei Call Center/8450HL
Tel No. : 886-2-4129000
Fax No. : 886-2-25146004-6
Email : tpecc@china-airlines.com

本電子郵件及所有附件可能含有機密資料並僅供預定收件人之用，如果您不是預定收件人，請勿向他人揭露散播本電子郵件及所有附件，並請立即通知送件人以及從您的系統中刪除本電子郵件與所有備份以及附件。謝謝您的合作。
The contents of this e-mail and any attachments may contain confidential information and is for the use of the intended recipient. If you are not the intended recipient, please do not disclose to others, notify the sender immediately and delete all copies and any attachments accompanying of this e-mail from your system immediately. Thank you for your cooperation. 
  
 
-------------------------------------------
寄件人：alviro.iskandar@gnuweeb.org
收件人："China Airlines Taiwan"
副本："Ammar Faizi" <ammarfaizi2@gnuweeb.org>, "GNU/Weeb Mailing List" <gwml@vger.gnuweeb.org>
收件時間：2024-08-20 14:06:26
附件檔案：
主旨：[External]Request for Detailed Explanation Regarding Flight CI771 Diversion on 19 August 2024
Dear China Airlines Customer Service, I hope this message finds you well. I am writing to inquire about the recent incident involving Flight CI771 on 19 August 2024. According to reports, the flight from Taiwan Taoyuan International Airport (TPE) to Ngurah Rai International Airport in Bali (DPS) was diverted back to Taiwan due to "system problems." Flight tracking data from Flightradar24 indicates that Flight CI771 departed at approximately 9:10 a.m. but was turned back over the Sulu Sea near Palawan Island, around two hours into its 5.5-hour journey. While the safety of passengers is undoubtedly the top priority, the explanation provided to the public has been quite vague. As someone who closely follows airline operations, I am seeking a more detailed explanation of the incident. Specifically, I would like to understand the nature of the "system problems" that led to the decision to return to Taiwan, why this was deemed necessary, and what measures are being implemented to prevent similar situations in the future. Your transparency and clarification on this matter would be greatly appreciated. Thank you for your attention to this inquiry. I look forward to your response. Best regards, Alviro Iskandar Setiawan Software Engineer alviro.iskandar@gnuweeb.org 
  
   
  
   
  
 



====================
本電子郵件及所有附件可能含有機密資料並僅供預定收件人之用，如果您不是預定收件人，請勿向他人揭露散播本電子郵件及所有附件，並請立即通知送件人以及從您的系統中刪除本電子郵件與所有備份以及附件。謝謝您的合作。
The contents of this e-mail and any attachments may contain confidential information and is for the use of the intended recipient. If you are not the intended recipient, please do not disclose to others, notify the sender immediately and delete all copies and any attachments accompanying of this e-mail from your system immediately. Thank you for your cooperation. 
====================

[-- Attachment #1.2: Type: text/html, Size: 4169 bytes --]

[-- Attachment #2: logo.jpg --]
[-- Type: image/jpeg, Size: 3605 bytes --]