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From: Ammar Faizi <ammarfaizi2@gnuweeb.org>
Date: Thu, 28 Mar 2024 00:38:13 +0700
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Subject: Re: [## 346553 ##] Permohonan Backup NEO Lite
To: Muhamad Mulyadi <support@biznetgio.com>
Cc: Alviro Iskandar Setiawan <alviro.iskandar@gnuweeb.org>, Aldy Prastyo <dipras@gnuweeb.org>, 
	Michael William Jonathan <moe@gnuweeb.org>, Matthew Patrick <thephoenix576@gnuweeb.org>, 
	"GNU/Weeb Mailing List" <gwml@vger.gnuweeb.org>
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On Wed, Mar 27, 2024 at 11:21=E2=80=AFPM Muhamad Mulyadi <support@biznetgio=
.com> wrote:
> Hi Bapak Ammar,
>
> Menanggapi email yang disampaikan, Baik Pak, perihal kendala pada salah s=
atu NEO Lite tersebut akan kami lakukan pengcekan dahulu.
>
> Mohon berkenan menunggu informasi selanjutnya.

Halo Pak Mulyadi,

Saya mau follow up terkait progress pengecekan server cgk003.
Bagaimana hasilnya?

Saat ini saya cek di portal statusnya masih running:

   Power State: Running

Tapi server tidak bisa diakses via SSH, saya coba restart dan stop
dengan tombol di portal juga tidak bisa.

Saya cek di console VNC hanya blank hitam saja, tombol shutdown, hard
stop, hard reset, etc di VNC juga tidak bisa dipakai (muncul error
503). Server ini sudah down cukup lama. Tolong segera ambil tindakan.

Terima kasih.

--=20
Ammar Faizi