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From: Ammar Faizi <ammarfaizi2@gnuweeb.org>
Date: Thu, 28 Mar 2024 02:40:31 +0700
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Subject: Re: [## 346553 ##] Permohonan Backup NEO Lite
To: Rico Dwi Setiawan <support@biznetgio.com>
Cc: Alviro Iskandar Setiawan <alviro.iskandar@gnuweeb.org>, Aldy Prastyo <dipras@gnuweeb.org>, 
	Michael William Jonathan <moe@gnuweeb.org>, Matthew Patrick <thephoenix576@gnuweeb.org>, 
	"GNU/Weeb Mailing List" <gwml@vger.gnuweeb.org>
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On Thu, Mar 28, 2024 at 1:03=E2=80=AFAM Rico Dwi Setiawan wrote:
> Hi Pak Ammar,
>
> Selamat malam.
>
> Menanggapi email yang disampaikan, terimakasih konfirmasinya. Mengenai pe=
rihal tersebut kami proses terlebih dahulu.
>
> Mohon berkenan menunggu update selanjutnya dari sisi kami.

Halo Pak Rico,

Bagaimana updatenya?

Sampai sekarang cgk003 sudah down lebih dari 3 jam.

Tolong jelaskan apa yang sedang dilakukan di sisi Anda. Kenapa restart
server begitu lama? Ada masalah apa?

Ini kondisi yang tidak wajar dan merugikan, saya mohon untuk berikan
penjelasan teknis. Sekilas dari error di VNC (HTTP 503) saya asumsikan
ini error dari backend Biznet Gio.

Terima kasih.

--=20
Ammar Faizi