Trailing Stop Bug in OKX: Illogical Variance Ranges

Trailing Stop Bug in OKX: Illogical Variance Ranges

[Ammar Faizi]

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Hello,

Could you escalate this ticket to the OKX development team?

This is a technical issue that deserves their immediate attention.

I've stumbled upon a peculiar bug in the trailing stop feature in OKX,
and let's just say it has a flair for drama. Recently, the constant
variance setting started showing an "available range variance" that
defies logic:

  0.01 - $current_price

Now, for the NOT/USDT pair, when the price is 0.008061, the range becomes:

  0.01 - 0.008061

Yes, you read that correctly; the trailing stop starts at a negative
price. Clearly, NOT/USDT has ambitions of entering the quantum trading
dimension. This results in the starting point of the trailing stop
being at a negative price, which is clearly invalid.

Meanwhile, over in the BNB/USDT pair, we have a more reasonable but
still eyebrow-raising range:

  0.01 - 657.3

Although this range is technically usable, it still seems inconsistent
and not entirely logical.

The trailing stop feature is vital for OKX traders, and the current
behavior undermines its utility. Please address this bug promptly, as
traders deserve better than playing "guess the variance range" with
their funds.

I've attached screenshots for you to look over. Feel free to bask in
the glory of this head-scratching math.

[ The bug appeared recently; it seems it started after the recent OKX
maintenance. ]

-- 
Ammar Faizi

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OKX Team Request Received #6448571

[OKX]

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##- Please type your reply above this line -##

Hello Ammar,

Thank you for contacting our team. Your request (6448571) has been received and will be reviewed by our customer service specialist shortly.



Best regards,
OKX Team

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This email is a service from OKX.









[GJ4ZYX-V5K9Z]

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