From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: X-Spam-Checker-Version: SpamAssassin 3.4.6 (2021-04-09) on server-vie001.gnuweeb.org X-Spam-Level: * X-Spam-Status: No, score=1.9 required=5.0 tests=DKIM_SIGNED,DKIM_VALID, DKIM_VALID_AU,FREEMAIL_FORGED_FROMDOMAIN,FREEMAIL_FROM, HEADER_FROM_DIFFERENT_DOMAINS,RCVD_IN_DNSWL_BLOCKED,RCVD_IN_MSPIKE_H3, RCVD_IN_MSPIKE_WL,RCVD_IN_ZEN_BLOCKED_OPENDNS,SPF_PASS autolearn=no autolearn_force=no version=3.4.6 Authentication-Results: server-vie001.gnuweeb.org; dkim=pass (2048-bit key; unprotected) header.d=gmail.com header.i=@gmail.com header.a=rsa-sha256 header.s=20230601 header.b=T2fewAXQ; dkim-atps=neutral Received: by server-vie001.gnuweeb.org (Postfix, from userid 1000) id EFD842071C9C; Sun, 27 Oct 2024 15:45:01 +0000 (UTC) Received-SPF: Pass (mailfrom) identity=mailfrom; client-ip=209.85.216.43; helo=mail-pj1-f43.google.com; envelope-from=alviro.iskandar@gmail.com; receiver= Received: from mail-pj1-f43.google.com (mail-pj1-f43.google.com [209.85.216.43]) by server-vie001.gnuweeb.org (Postfix) with ESMTPS id 4FDA22071C9C for ; Sun, 27 Oct 2024 15:45:01 +0000 (UTC) Received: by mail-pj1-f43.google.com with SMTP id 98e67ed59e1d1-2e30fb8cb07so2520395a91.3 for ; Sun, 27 Oct 2024 08:45:01 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20230601; t=1730043899; x=1730648699; darn=vger.gnuweeb.org; h=cc:to:subject:message-id:date:from:mime-version:from:to:cc:subject :date:message-id:reply-to; bh=xsZ3sedB6pqvQhPi9L5839ieIgdb9QzQY+RVmH8ubJg=; b=T2fewAXQxIgSoud8gt7v2fwYLfX/SIJyGiowOPBBN+VjNaxu4J2H3qlg/M4AEcmuiD W09Wd3n/9gEUlLC8oB09cEp8t07H7eNrENvhbH7/owjrjaaQR+7SlX7u/TLmDGRNmxRD xsNElIDYzNBpDCjjWvCISNVugn8jH6QnCkYyo/C+Xf7vKSRZ/o33JBtYuS0j7euj5Rxm g2YcS6ELPz2bHOPi/blFHUW+bq12R/vAcbVynI+Y28/XvfqQqMsoTVulZYdwVgtu7+4O FdV4YDLMwuvi1gPxtK4q9ySgXKrAmy5DcQEuf0VfjX+stLW9RmESW8+a7rR819su6LSJ DO1w== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1730043899; x=1730648699; h=cc:to:subject:message-id:date:from:mime-version:x-gm-message-state :from:to:cc:subject:date:message-id:reply-to; bh=xsZ3sedB6pqvQhPi9L5839ieIgdb9QzQY+RVmH8ubJg=; b=KoKBeJLSlndoW723lH//Xg2KuTMkuufa9tUcRMDGZjKc5f5gjO1h8EENfFGzeiwDlj PlHInNa3qtONX+IiMsqLPgsmGau4WXKdrqsvOHbzEkgn4GIK/vVjb+3HDknqnFPynWTV iMe+TR4VCHL55tjGpJx74/li85CV/6naQSQfhmDR4TEvpX1Qvj6Z9aSY7qHizmKp5ApS 9dVk0SAo1hhJnuB9MiUinm3jiw+UvK8Y/SYIOlV6LAaVuehZjvMFO60099yg02zEeiWO 6OojKlnaplLb0ZPcCjsGCz64tKT6en+fHLX6xcAhQUP9aoD0Cpksr8saPTkDnXbyBJtz BW3g== X-Forwarded-Encrypted: i=1; AJvYcCXeG7Zt3Crr+E3DEk4TzhA4+5T+yh0GkEg7wO1XgPhTGIz2MZjdEbbVhJbN+XWMnMq9Zz5Q@vger.gnuweeb.org X-Gm-Message-State: AOJu0Yw3yK6U6XDXwl90s/A++0kEdZBcwh1Dc73krGTA4QKex8JXjLn1 wraZ9acrOvxYRb/LJ62XjFaph8w/AqE+zvU+nbJz6q8jJOvpFhO7iCRcbi9OI43nRzHu27wxf+f Biz+98egDHdEkZz2CSKYvd+uKbbY= X-Google-Smtp-Source: AGHT+IHZX2Q70uDMZ68nxxJHCC/NIhBoQsZTF9t2+NbHsxOqdtcIBaLIyGEeOf81HTm19v9Aa57bFpRTjvZMTU44O7k= X-Received: by 2002:a17:90a:1f8e:b0:2e0:921a:3383 with SMTP id 98e67ed59e1d1-2e8f1050828mr7806881a91.1.1730043899551; Sun, 27 Oct 2024 08:44:59 -0700 (PDT) MIME-Version: 1.0 From: Alviro Iskandar Setiawan Date: Sun, 27 Oct 2024 22:44:48 +0700 Message-ID: Subject: Permohonan Penjelasan Mengenai Instruksi "Matikan Aksesibilitas" di BCA Mobile To: Halo BCA Cc: Ammar Faizi , Matthew Patrick , Ravel Kevin Ethan , Irvan Malik Azantha , "GNU/Weeb Mailing List" Content-Type: text/plain; charset="UTF-8" List-Id: Selamat malam, Halo BCA, kami ingin menyampaikan kekhawatiran terkait aplikasi BCA Mobile yang dalam beberapa hari terakhir mengalami crash (force-close) di banyak perangkat Android. Sejauh ini, pihak BCA memberikan saran kepada nasabah untuk mematikan fitur aksesibilitas sebagai solusi. Namun, belum ada penjelasan yang jelas mengenai alasan di balik saran tersebut. Mohon dijelaskan lebih lanjut, mengapa aplikasi BCA Mobile membutuhkan fitur aksesibilitas dimatikan untuk berfungsi dengan baik? Transparansi dalam hal ini sangat kami harapkan, terlebih lagi saat kami mencoba menanyakan lewat telepon, jawaban yang diberikan terasa belum jelas, dan tim customer service tampak belum mengetahui alasan di balik instruksi tersebut. Selain itu banyak juga nasabah yang mempertanyakan hal serupa di kolom review Google Play Store dan sosial media Twitter (X). Apakah memang ada "rahasia" khusus yang belum bisa dibagikan kepada nasabah terkait instruksi ini? Kami harap bisa mendapatkan penjelasan yang lebih terbuka. Terima kasih. Best regards, -- Software Engineer & ITPM Officer Alviro Iskandar Setiawan