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Your request 6448571 has been updated. To add additional comments, reply to this email.
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Muhamad Syafiq, Nov 24, 2024, 09:18 GMT+8

Dear Ammar,

Welcome to OKX support.

We understand this isn't the experience you wanted. Rest assured we will do our best to turn this experience around.

We will proceed to escalate this to the relevant team. Please do give us some time for the process. we will ensure that it will be attended to accordingly, and we shall update you once we have received the feedback. Your patience is highly appreciated.

Hope this clarifies, should you have any questions or concerns, kindly contact us via chats or emails.

We strive to provide the best service. Your feedback helps, so please share your experience.

Thank you for contacting OKX support.

Best Regards,


Muhamad Syafiq

Customer Support

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