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Abuse Agent (OVHcloud US)
Jul 3, 2024, 12:16 PM EDT
Hello,
Thank you for the prompt reply and action taken, it is appreciated.
We will close the case as resolved for now, if anything further comes in we will reach out here again.
Regards,
Ammar Faizi
Jul 2, 2024, 3:22 PM EDT
[ Top post per OVH's request ]
Hello,
We acknowledge receipt of your notice regarding the abuse report.
We have identified the source of the issue as a compromised user account on our mail server (IP: 51.81.211.47) under the domain gnuweeb.org. The account in question, Yoga Pranata zyxdevs@gnuweeb.org, was used to send spam emails, including the XARF report mentioned.
Immediate action has been taken to suspend the compromised account. Additionally, we are implementing an SMTP quota limit to prevent such incidents in the future. We will also conduct a thorough review of all user accounts to identify and mitigate any further malicious activity.
For your reference, we have attached our postqueue log as evidence of the spam activity originating from the compromised account:
We deeply regret this occurrence and are committed to ensuring it does not happen again. Thank you for your understanding and cooperation.
Best regards, -- Ammar Faizi
[ Top post per OVH's request ]
Abuse Agent (OVHcloud US)
Jul 2, 2024, 12:50 PM EDT
Good Day,
We have received reports that your IP listed in the subject line above is issuing malicious traffic. As this is possibly a violation of our Terms of Service, we request that you address these reports immediately. Failure to respond to this notice may ultimately result in the suspension of your service(s).
Please see below for proof:
The report concerns:
2024-06-30T08:39:25Z
Spam
51.81.211.47
Attached is a detailed report in XARF format.
Please respond with acknowledgment of receipt of this notice and any information you may have regarding these reports, including any actions taken, or that will be taken, to halt the issuance of malicious traffic. If you feel these reports are unfounded, please provide evidence as such.
Thank you for your swift action and cooperation in the matter. If you have any further questions, comments or concerns, please respond directly to this notice.
Thank you for the prompt reply and action taken, it is appreciated.
We will close the case as resolved for now, if anything further comes in we will reach out here again.
Regards,