From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: X-Spam-Checker-Version: SpamAssassin 3.4.6 (2021-04-09) on gnuweeb.org X-Spam-Level: X-Spam-Status: No, score=-0.1 required=5.0 tests=DKIM_SIGNED,DKIM_VALID, DKIM_VALID_AU,HEADER_FROM_DIFFERENT_DOMAINS,HTML_MESSAGE, RCVD_IN_DNSWL_NONE,RCVD_IN_MSPIKE_H5,RCVD_IN_MSPIKE_WL,SPF_HELO_NONE, SPF_PASS,T_REMOTE_IMAGE,URIBL_BLOCKED autolearn=ham autolearn_force=no version=3.4.6 Authentication-Results: gnuweeb.org; dmarc=pass (p=quarantine dis=none) header.from=biznetnetworks.com Authentication-Results: gnuweeb.org; dkim=pass (1024-bit key; unprotected) header.d=biznetnetworks.com header.i=home_care@biznetnetworks.com header.a=rsa-sha256 header.s=yrywqvagg header.b=CL+Tqhdc; dkim-atps=neutral Received-SPF: Pass (mailfrom) identity=mailfrom; client-ip=136.143.188.8; helo=sender4-zs8.zoho.com; envelope-from=help@biznetnetworks.zohodesk.com; receiver= Received: from sender4-zs8.zoho.com (sender4-zs8.zoho.com [136.143.188.8]) by gnuweeb.org (Postfix) with ESMTPS id CE947249C3A for ; Fri, 16 Jun 2023 02:28:17 +0700 (WIB) ARC-Seal: i=1; a=rsa-sha256; t=1686857292; cv=none; d=zohomail.com; s=zohoarc; b=eeph+GL+GdV2CJU065HGSJml1ZI28LhIfxOF8QpIOU6wOSRQpzu3g66+Yn7MEbOzkLZSQcBpNwoiM+PJrGdXD1YkXlksCJVwI5VdmVMtKVttzCerTOBnAlFkt7cE2VtLAgcEjqPGxTcWhiSducmTDAui+CutNZ7sJjAhwKSJvPQ= ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=zohomail.com; s=zohoarc; t=1686857292; h=Content-Type:Cc:Date:From:In-Reply-To:MIME-Version:Message-ID:Reply-To:References:Subject:To; bh=VX1NJJbFNJc4ZRHy6Sl8mEJg1Xh1UqEohNaRur6w/2c=; b=GEa8i6Fqmcr4JbAgd4fdSIy+Cv9bBXQ++vMniwsT8f6cTm5D3DeFAHUfmuTp885Gu/HiNhArdA+49uDqJYWW9ubSfFWC3ueD/bDd2rjHLGEPr5ab3nuz/uMHBTYLoJoKqUXjFhEC0HMWNTXvba+lL98gWwniPctaPzsRJgGb6Us= ARC-Authentication-Results: i=1; mx.zohomail.com; dkim=pass header.i=biznetnetworks.com; spf=pass smtp.mailfrom=help@biznetnetworks.zohodesk.com; dmarc=pass header.from= DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; t=1686857292; s=yrywqvagg; d=biznetnetworks.com; i=home_care@biznetnetworks.com; h=Date:Date:From:From:Reply-To:Reply-To:To:To:Cc:Cc:Message-Id:Message-Id:In-Reply-To:References:Subject:Subject:MIME-Version:Content-Type; l=38426; bh=VX1NJJbFNJc4ZRHy6Sl8mEJg1Xh1UqEohNaRur6w/2c=; b=CL+TqhdcUWUM7WlyEskRfrUIIMv5rs849/J6Cvkimw640Lfhr4pu2mODBQZDbQDz IvS8xNNoTCkr3sSHjq0JoVvXmjEVBUE6fcRLtOw15uZgqvyD7rD/301o/hyS4fT23Wi NJ8zW8J4+FgBv65FCePiVXTw6tJ8Ra/RdVP5/liQ= Received: from mail.zoho.com by mx.zohomail.com with SMTP id 1686857291320264.0813038450558; Thu, 15 Jun 2023 12:28:11 -0700 (PDT) Date: Thu, 15 Jun 2023 12:28:11 -0700 From: Biznet Home Care Reply-To: home_care@biznetnetworks.com To: "Ammar Faizi" Cc: "agus ariyanto" , "biznet network operation center department" , "aldi rismawan" , "matthew patrick" , "michael william jonathan" , "gnu/weeb mailing list" Message-Id: In-Reply-To: References: Subject: Re:[## 9006852 ##] Biznet Home Network Issue [BiznetTicket#TT101053907] MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_975024_2076361573.1686857291315" User-Agent: Zoho Mail X-Mailer: Zoho Mail List-Id: ------=_Part_975024_2076361573.1686857291315 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 7bit Kepada Pelanggan yang Kami Hormati, Selamat pagi. Terima kasih atas kesetiaannya menggunakan layanan Biznet. Menanggapi informasi yang Bapak sampaikan, hasil pengecekan kami untuk kendala sebelumnya tidak ada isu di sisi kami. Hasil simulasi dari sisi kami terpantau normal dan belum ada action. Khawatir isu kendala di sisi server tujuan. How would you rate our Biznet Customer Service? Good Okay Bad Atas perhatian dan kerja samanya kami ucapkan terima kasih. Salam, Debby Kristoforus Home Care --------------------------------------------------------------- PT. Supra Primatama Nusantara (Biznet) MidPlaza 2, 8th Floor. Jl. Jend. Sudirman Kav 10-11. Jakarta 10220 - Indonesia. Phone: +62-21-57998888 Fax: +62-21-5700580 Call Biznet: 1500988 Web: www.biznetnetworks.com. --------------------------------------------------------------- Biznet is an integrated digital infrastructure company in Indonesia, providing Internet, Data Center, Cloud Computing and IPTV services. We have a strong commitment to build modern infrastructure to reduce digital gap between Indonesia and other developing countries. Biznet has been operating thousands of KM state of the art Fiber Optic Network and the largest data center in Indonesia since 2000. Biznet Internet + IPTV services are available in 160+ cities in Java, Bali, Sumatra, Bangka, Batam, Kalimantan, Sulawesi and Flores islands, please visit http://www.biznetnetworks.com/fiber for complete city list. Biznet GIO Cloud is The Newest Generation of Cloud Computing Service, please visit www.biznetgiocloud.com for details. This message including any attachments, is intended only for the person authorized to receive it, therefore the recipient must maintain the confidentiality of this information in accordance with the provisions and / or policies of PT. Supra Primatama Nusantara (Biznet). If you are not the person authorized to receive this message then you must remove from your system and destroy all material or information derived from this information together with all copies and immediately notify the sender. Please note also that any disclosure, copy, distribute and / or other actions based on this information is prohibited and may violate the rule of law. ---- on Tue, 13 Jun 2023 13:34:10 +0700 "Ammar Faizi" wrote ---- Selamat siang, Follow up dari saya dengan ticket ID TT101053907. Teknisi sudah datang ke rumah saya siang ini. Namun masalah belum terselesaikan. Teknisi mengalami kendala saat testing di rumah saya juga. Sekarang teknisinya sudah pulang. Pihak NOC Biznet ada tanggapan masalah ini tidak? -- Ammar Faizi ------=_Part_975024_2076361573.1686857291315 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable =
Kepada Pelanggan yang Kami Hormati,=

Selamat pagi.

Ter= ima kasih atas kesetiaannya menggunakan layanan Biznet.

Menanggapi informasi yang Bapak sampaikan, hasil pengecekan kami u= ntuk kendala sebelumnya tidak ada isu di sisi kami. Hasil simulasi dari sis= i kami terpantau normal dan belum ada action. Khawatir isu kendala di sisi = server tujuan.

Atas  perhatian dan kerja samanya kami ucapkan terima kasih.
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Salam,

Debby Kr= istoforus
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Home Care

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PT. Supra Primatama Nusantara = (Biznet)=
MidPlaza 2, 8th Floor.= Jl. Jend. Sudirman Kav 10-11.
Jakarta 10220 - Indonesia.
Phone: +62-21-57998888 Fax: +62-21-5700580&nbs= p;
Call Biznet: 1500988 Web: www.biznetnetworks.com.
---------------------------------------------------------------

Biznet is a= n integrated digital infrastructure company in Indonesia, providing Interne= t, Data Center, Cloud Computing and IPTV services. We have a strong commitm= ent to build modern infrastructure to reduce digital gap between Indonesia = and other developing countries. Biznet has been operating thousands of KM s= tate of the art Fiber Optic Network and the largest data center in Indonesi= a since 2000= .

Biznet Internet + IPTV services are available in 160+ cities = in Java, Bali, Sumatra, Bangka, Batam, Kalimantan, Sulawesi and Flores isla= nds, please visit http://www.biznetnetworks.com/fiber for = complete city list.

Biznet GIO Cloud is The Newest Generation of Cloud Comp= uting Service, please visit www.biznetgi= ocloud.com for details.

This message including any attachments,= is intended only for the person authorized to receive it, therefore the re= cipient must maintain the confidentiality of this information in accordance= with the provisions and / or policies of PT. Supra Primatama Nusantara (Bi= znet). If you are not the person authorized to receive this message then yo= u must remove from your system and destroy all material or information deri= ved from this information together with all copies and immediately notify t= he sender. Please note also that any disclosure, copy, distribute and / or = other actions based on this information is prohibited and may violate the r= ule of law.

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---- on Tue, 13 Jun 2023 13:34:10 +0700 "Amma= r Faizi"<ammarfaizi2@gnuweeb.org> wrote ----

Selamat siang,

Follow up dari saya dengan ticket ID TT101053907. Teknisi sudah datang
ke rumah saya siang ini. Namun masalah belum terselesaikan. Teknisi
mengalami kendala saat testing di rumah saya juga. Sekarang teknisinya
sudah pulang.

Pihak NOC Biznet ada tanggapan masalah ini tidak?

--=20
Ammar Faizi




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