Re:Re: [## 9029872 ##] Biznet Home Network Issue (access to bank BCA)

[Biznet Home Care <home_care@biznetnetworks.com>]

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Kepada Pelanggan yang Kami Hormati,

Selamat pagi.

Terima kasih atas kesetiaannya menggunakan layanan Biznet.

Menanggapi email sebelumnya, kami konfirmasi data terlebih dahulu sebagai berikut :

ID Pelanggan : 1100000364822 
Nama Lengkap : AMMAR FAIZI 
Paket Layanan : BIZNET HOME GAMERS 3C 
Tanggal Expire : 26 September 2023

Menanggapi informasi yang Bapak sampaikan, hasil pengecekan kami untuk kendala sebelumnya tidak ada isu di sisi kami. Hasil simulasi dari sisi kami terpantau normal dan belum ada action. Khawatir isu kendala di sisi server tujuan. How would you rate our Biznet Customer Service?
 Good Okay Bad 
 Atas perhatian dan kerja samanya kami ucapkan terima kasih.
 
 Salam,
 
 Debby Kristoforus Home Care
 
 ---------------------------------------------------------------
 PT. Supra Primatama Nusantara (Biznet)
 MidPlaza 2, 8th Floor. Jl. Jend. Sudirman Kav 10-11.
 Jakarta 10220 - Indonesia.
 Phone: +62-21-57998888 Fax: +62-21-5700580 
 Call Biznet: 1500988 Web: www.biznetnetworks.com.
 ---------------------------------------------------------------
 Biznet is an integrated digital infrastructure company in Indonesia, providing Internet, Data Center, Cloud Computing and IPTV services. We have a strong commitment to build modern infrastructure to reduce digital gap between Indonesia and other developing countries. Biznet has been operating thousands of KM state of the art Fiber Optic Network and the largest data center in Indonesia since 2000.
 Biznet Internet + IPTV services are available in 160+ cities in Java, Bali, Sumatra, Bangka, Batam, Kalimantan, Sulawesi and Flores islands, please visit http://www.biznetnetworks.com/fiber for complete city list.

Biznet GIO Cloud is The Newest Generation of Cloud Computing Service, please visit www.biznetgiocloud.com for details.

This message including any attachments, is intended only for the person authorized to receive it, therefore the recipient must maintain the confidentiality of this information in accordance with the provisions and / or policies of PT. Supra Primatama Nusantara (Biznet). If you are not the person authorized to receive this message then you must remove from your system and destroy all material or information derived from this information together with all copies and immediately notify the sender. Please note also that any disclosure, copy, distribute and / or other actions based on this information is prohibited and may violate the rule of law. 
 
 
 
 
 
 
---- on Thu, 15 Jun 2023 22:02:12 +0700 "Ammar Faizi"<ammarfaizi2@gnuweeb.org> wrote ---- 
 On Thu, Jun 15, 2023 at 07:00:27AM -0700, Biznet Home Care wrote: 
> Dear Bapak Ammar Faizi, 
> 
> Selamat malam. 
 
Selamat malam. 
 
> Melanjutkan e-mail sebelumnya, dapat kami informasikan bahwa kendala 
> sudah dilakukan pengecekan oleh tim terkait kami dan disisi kami 
> terpantau normal. 
> 
> Mohon kiranya dapat dicoba kembali. 
 
Saya konfirmasi situs web BCA sudah bisa diakses via Biznet Home di 
rumah saya. 
 
> Terima kasih atas perhatian dan kerja samanya. 
> Salam, 
 
Saya penasaran apa yang sebenarnya terjadi? Kalau bisa berikan 
penjelasan teknisnya. Hal ini sudah terjadi berulang kali. 
 
Terima kasih atas bantuannya. 
 
-- 
Ammar Faizi 
 
 
 

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