Phone: +62-21-57998888 Fax: +62-21-5700580

Call Biznet: 15009= 88 Web: www.biznetnetworks= .com.

------------------= ---------------------------------------------

Biznet is an i= ntegrated digital infrastructure company in Indonesia, providing Internet, = Data Center, Cloud Computing and IPTV services. We have a strong commitment= to build modern infrastructure to reduce digital gap between Indonesia and= other developing countries. Biznet has been operating thousands of KM stat= e of the art Fiber Optic Network and the largest data center in Indonesia s= ince 2000.

Biznet Internet += IPTV services are available in 180+ cities in Java, Bali, Sumatra, Bangka,= Batam, Kalimantan, Sulawesi, Flores and Timor&nbs= p;islands, please visit http://www.biznetnetw= orks.com/fiber for complete city list.

Biznet GIO Cloud is The Newest Generati= on of Cloud Computing Service, please visit www.biznetgiocloud.com for details.

This message including any attachments, is intended only f= or the person authorized to receive it, therefore the recipient must mainta= in the confidentiality of this information in accordance with the provision= s and / or policies of PT. Supra Primatama Nusantara (Biznet). If you are n= ot the person authorized to receive this message then you must remove from = your system and destroy all material or information derived from this infor= mation together with all copies and immediately notify the sender. Please n= ote also that any disclosure, copy, distribute and / or other actions based= on this information is prohibited and may violate the rule of law.<= /font>

---- On Fri, 16 Jun 2023 21:20:= 31 +0700 "Ammar Faizi"<ammarfaizi2@gnuweeb.org> wro= te ----

On 6= /16/23 5:38 PM, Ammar Faizi wrote:
> On 6/16/23 5:26 PM, Biznet Home = Care wrote:
>> Dear Bapak Ammar.
>>
>> Terima ka= sih telah menunggu.
>>
>> Dapat kami informasikan, untuk = kendala tersebut saat ini sudah kami lakukan pengecekan.
>>
>= ;> / 6667 555840300001 &n= bsp; Eth-Trunk10.372&= nbsp; 182.253.126.105 94b2-71f4-5562//
>> // &nbs= p; 372/- &= nbsp; 2404:8000:1025:1C1::/64 PPPoE //<= br>>> // ------------------------------------------------------= ------------------------/
>>
>> Mohon kiranya dapat di co= ba kembali dari sisi Bapak.
>
> Saya konfirmasi kendala terseb= ut telah hilang. Situs web BCA sudah
> bisa diakses dari rumah saya. = IP public di rumah saya juga berubah
> dari yang sebelumnya 182.253.1= 26.78 menjadi 182.253.126.105.

Selamat malam,

Malam ini masal= ah yang sama terulang kembali. Situs internet banking
dan mobile banking= BCA semuanya tidak bisa diakses dari jaringan
Biznet.

Ini bukan = server bank BCA yang down, karena sudah terbukti bisa
diakses dari ISP l= ain di waktu yang sama.

Mau sampai kapan begini terus? Tolong lebih = transparan dalam
memberikan update. Apa yang sebenarnya terjadi dan perb= aikan apa yang
dilakukan di sisi Biznet?

Saya meminta penjelasan = teknikal tentang masalah ini.

Hasil testing malam ini menggunakan be= rbagai macam ISP:

- Tidak bisa diakses dari Biznet Home (IPv4 Bizn= et yang mengakses: 182.253.126.105).

- Bisa diakses dari mobile da= ta Telkomsel.

- Bisa diakses dari mobile data Indosat.

- = Bisa diakses dari ISP DigitalOcean Singapore.

Hasil curl:
ammarfa= izi2@integral2:~$ curl --max-time 15 -v https://ibank.klikbca.com/
* T= rying 202.6.208.9:443...
* Connection timed out after 15001 milliseconds=
* Closing connection 0
curl: (28) Connection timed out after 15001 m= illiseconds

Hasil traceroute:
ammarfaizi2@integral2:~$ traceroute= ibank.klikbca.com
traceroute to ibank.klikbca.com (202.6.208.9), 30 hop= s max, 60 byte packets
1 _gateway (10.20.0.1) 0.702 ms 0.677 ms 0.= 671 ms
2 192.168.18.1 (192.168.18.1) 1.607 ms 1.601 ms *
3 18= 2.253.126.65 (182.253.126.65) 3.800 ms 4.588 ms 4.585 ms
4 112.78.= 172.230 (112.78.172.230) 4.581 ms 4.780 ms 5.719 ms
5 117.102.79.1= 73 (117.102.79.173) 13.207 ms 13.782 ms 15.275 ms
6 218.100.36.2 (= 218.100.36.2) 12.325 ms * *
7 * * *
8 * * *
9 * * *
1= 0 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * = *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 *= * *
28 * * *
29 * * *
30 * * *

Mohon respon lebih lanju= t terkait hal ini. Terima kasih.

Best regards,
--
Ammar Faizi=