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Date: Wed, 27 Mar 2024 07:51:12 -0700
From: Muhamad Mulyadi <support@biznetgio.com>
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To: "Ammar Faizi" <ammarfaizi2@gnuweeb.org>
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Subject: Re:[## 346553 ##] Permohonan Backup NEO Lite
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------=_Part_3071758_1483453322.1711551072548
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Hi Bapak Ammar,
 
 Selamat Malam
 
 Menanggapi email yang disampaikan, menjawab pertanyaan sebelumnya, dapat kami informasikan server di backup setiap hari sampai investigasi/pengecekan/issue selesai disisi kami, lalu untuk retensinya adalah 3 hari. 
 Kemudian untuk flow mendapatkan free backup sebagai berikut
 
 1. Pelanggan install agent Gio Backup sesuai panduan referensi KB (https://kb.biznetgio.com/id_ID/gio-backup/cara-install-agent-gio-backup-pada-os-linux-dan-windows) 2. Pelanggan informasikan registration code agent backup nya ke tim support (misal : DB-Server - RegistratrionCode) 
 Kami menunggu informasi selanjutnya.
 
 Sekian informasi yang disampaikan. 
 Terima kasih atas informasi dan kerjasamanya.
 
 * Penilaian Anda sangat membantu perbaikan dan evaluasi pelayanan kami. Ketika tiket pengaduan Anda kami tutup akan ada otomatis link survei kepuasan pelanggan di mailbox Anda. Mohon untuk memberikan penilaian Anda.
 
 Regards 
 Mulyadi Product Operation Support ----------------------------------------------------------- PT. Biznet Gio Nusantara MidPlaza 1, 7th Floor. Jl. Jend. Sudirman Kav 10-11. Jakarta 10220 - Indonesia. ----------------------------------------------------------- 
 Click here to submit your feature request. 
 The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. 
 
 
 
---- on Wed, 27 Mar 2024 21:36:40 +0700 "Ammar Faizi"<ammarfaizi2@gnuweeb.org> wrote ---- 
 Halo, 
 
Saya Ammar Faizi. Terkait bocornya data Biznet Gio di dark web dan 
ancaman dari penjahat Blucifer untuk destroy VM Biznet Gio, Biznet Gio 
menawarkan backup gratis di third party (sesuai penjelasan di 
Twitter). 
 
Referensi: 
https://twitter.com/BiznetGioCloud/status/1772839403393888739 
 
Saya mohon kepada Biznet Gio untuk melakukan backup pada 2 VPS NEO lite saya: 
 
 1) cgk003 103.127.97.181 
 2) cgk004 103.127.97.64 
 
Pertanyaan saya terkait backup: 
 
 1) Backup dilakukan setiap berapa waktu? 
 
 2) Sampai kapan layanan backup gratis ini disediakan? 
 
 3) Bagaimana prosedur melihat backup and restore backupnya? 
 
Terima kasih, 
 
-- 
Ammar Faizi 
 
 
 

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<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"><html><head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"></=
head><body><div style=3D"font-size: 13px; font-family: Arial, Helvetica, sa=
ns-serif"><div style=3D""><div style=3D""><div style=3D"font-family: Arial,=
 Helvetica, sans-serif; font-size: 13px"><span style=3D"font-family: Arial,=
 Helvetica, Verdana, sans-serif">Hi Bapak Ammar,</span><br></div><div style=
=3D"font-family: Arial, Helvetica, sans-serif; font-size: 13px"><br></div><=
div style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 13px"><s=
pan style=3D"font-family: Arial, Helvetica, Verdana, sans-serif">Selamat Ma=
lam</span><br></div><div style=3D""><div style=3D""><div style=3D""><div st=
yle=3D""><div style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; =
font-size: 13px"><br></div><div style=3D""><font face=3D"Arial, Helvetica, =
Verdana, sans-serif">Menanggapi email yang disampaikan, menjawab pertanyaan=
 sebelumnya, dapat kami informasikan server di backup setiap hari sampai in=
vestigasi/pengecekan/issue selesai disisi kami, lalu&nbsp;</font><span styl=
e=3D"font-family: Arial, Helvetica, Verdana, sans-serif">untuk retensinya a=
dalah 3 hari.</span></div><div style=3D""><br></div><div style=3D"">Kemudia=
n untuk flow mendapatkan free backup sebagai berikut<br></div><div style=3D=
""><br></div><div style=3D""><div>1. Pelanggan install agent Gio Backup ses=
uai panduan referensi KB (<a href=3D"https://kb.biznetgio.com/id_ID/gio-bac=
kup/cara-install-agent-gio-backup-pada-os-linux-dan-windows)" target=3D"_bl=
ank" rel=3D"noreferrer">https://kb.biznetgio.com/id_ID/gio-backup/cara-inst=
all-agent-gio-backup-pada-os-linux-dan-windows)</a></div><div>2. Pelanggan =
informasikan registration code agent backup nya ke tim support (misal : DB-=
Server - RegistratrionCode)</div></div><div style=3D"font-family: Arial, He=
lvetica, Verdana, sans-serif; font-size: 13px"><br></div><div style=3D"font=
-family: Arial, Helvetica, Verdana, sans-serif; font-size: 13px">Kami menun=
ggu informasi selanjutnya.<br></div><div style=3D"font-family: Arial, Helve=
tica, Verdana, sans-serif; font-size: 13px"><br></div><div style=3D"font-fa=
mily: Arial, Helvetica, Verdana, sans-serif; font-size: 13px">Sekian inform=
asi yang disampaikan.</div><div style=3D"font-family: Arial, Helvetica, Ver=
dana, sans-serif; font-size: 13px"><br></div><div style=3D"font-family: Ari=
al, Helvetica, Verdana, sans-serif; font-size: 13px">Terima kasih atas info=
rmasi dan kerjasamanya.<br></div><div style=3D"font-family: Arial, Helvetic=
a, Verdana, sans-serif; font-size: 13px"><br></div><div style=3D"font-famil=
y: Arial, Helvetica, Verdana, sans-serif; font-size: 13px"><div style=3D"fo=
nt-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif"><div sty=
le=3D"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif">=
<div style=3D"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans=
-serif"><div style=3D"font-size: 13px; font-family: Arial, Helvetica, Verda=
na, sans-serif"><div style=3D"font-size: 13px; font-family: Arial, Helvetic=
a, Verdana, sans-serif"><div style=3D"font-size: 13px; font-family: Arial, =
Helvetica, Verdana, sans-serif"><div style=3D"font-size: 13px; font-family:=
 Arial, Helvetica, Verdana, sans-serif"><div style=3D"font-size: 13px; font=
-family: Arial, Helvetica, Verdana, sans-serif"><div><div><div><div><font f=
ace=3D"Arial, Helvetica, Verdana, sans-serif"><span style=3D"font-size: 13p=
x"><b><i>*  Penilaian  Anda sangat membantu perbaikan dan evaluasi pelayana=
n kami.  Ketika  tiket pengaduan Anda kami tutup akan ada otomatis link sur=
vei  kepuasan  pelanggan di mailbox Anda. Mohon untuk memberikan penilaian =
 Anda.</i></b></span></font><br></div><div><br></div></div></div></div></di=
v></div></div></div></div></div></div></div></div><div style=3D"font-family=
: Arial, Helvetica, Verdana, sans-serif; font-size: 13px"><div style=3D"fon=
t-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif"><div styl=
e=3D"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-serif"><=
div style=3D"font-size: 13px; font-family: Arial, Helvetica, Verdana, sans-=
serif"><div style=3D"font-size: 13px; font-family: Arial, Helvetica, Verdan=
a, sans-serif"><div style=3D"font-size: 13px; font-family: Arial, Helvetica=
, Verdana, sans-serif"><div style=3D"font-size: 13px; font-family: Arial, H=
elvetica, Verdana, sans-serif"><div style=3D"font-size: 13px; font-family: =
Arial, Helvetica, Verdana, sans-serif"><div style=3D"font-size: 13px; font-=
family: Arial, Helvetica, Verdana, sans-serif"><div><div><div><div>Regards<=
/div><div><br></div><div>Mulyadi</div><div>Product Operation Support</div><=
div>-----------------------------------------------------------</div><div><=
b>PT. Biznet Gio Nusantara</b></div><div>MidPlaza 1, 7th Floor. Jl. Jend. S=
udirman Kav 10-11. Jakarta 10220 - Indonesia.</div><div>-------------------=
----------------------------------------</div><div><br></div><div><b style=
=3D"font-family: tahoma, sans-serif, Arial, Helvetica; letter-spacing: 0.14=
px">Click&nbsp;<a style=3D"cursor: pointer; outline: none 0px; color: rgb(0=
, 163, 254)" href=3D"https://forms.office.com/r/4ng3dpwnBM" target=3D"_blan=
k" rel=3D"noreferrer">here</a>&nbsp;to submit your feature request.</b></di=
v><div><br></div><div>The   information contained in this electronic messag=
e and any attachments  to  this message are intended for the exclusive use =
of the addressee(s)  and  may contain proprietary, confidential or privileg=
ed information. If  you  are not the intended recipient, you should not dis=
seminate,  distribute  or copy this e-mail. Please notify the sender immedi=
ately  and destroy  all copies of this message and any attachments.</div></=
div></div></div></div></div></div></div></div></div></div></div><div><br></=
div></div><div style=3D"font-family: Arial, Helvetica, Verdana, sans-serif;=
 font-size: 13px"><br></div></div><div style=3D"font-family: Arial, Helveti=
ca, Verdana, sans-serif; font-size: 13px"><br></div></div></div></div><div =
title=3D"sign_holder::end" style=3D"font-family: Arial, Helvetica, sans-ser=
if; font-size: 13px"></div><div style=3D"font-family: Arial, Helvetica, san=
s-serif; font-size: 13px"><br>---- on Wed, 27 Mar 2024 21:36:40 +0700 <b> &=
quot;Ammar Faizi&quot;&lt;ammarfaizi2@gnuweeb.org&gt; </b> wrote ---- <br><=
/div><div title=3D"beforequote:::" style=3D"font-family: Arial, Helvetica, =
sans-serif; font-size: 13px"></div><div style=3D"font-family: Arial, Helvet=
ica, sans-serif; font-size: 13px"><blockquote spellcheck=3D"false" style=3D=
"border-left: 1px dotted rgb(229, 229, 229); margin-left: 5px; padding-left=
: 5px"><div><div>Halo,
<br>
<br>Saya Ammar Faizi. Terkait bocornya data Biznet Gio di dark web dan
<br>ancaman dari penjahat Blucifer untuk destroy VM Biznet Gio, Biznet Gio
<br>menawarkan backup gratis di third party (sesuai penjelasan di
<br>Twitter).
<br>
<br>Referensi:
<br>https://twitter.com/BiznetGioCloud/status/1772839403393888739
<br>
<br>Saya mohon kepada Biznet Gio untuk melakukan backup pada 2 VPS NEO lite=
 saya:
<br>
<br>  1) cgk003 103.127.97.181
<br>  2) cgk004 103.127.97.64
<br>
<br>Pertanyaan saya terkait backup:
<br>
<br>  1) Backup dilakukan setiap berapa waktu?
<br>
<br>  2) Sampai kapan layanan backup gratis ini disediakan?
<br>
<br>  3) Bagaimana prosedur melihat backup and restore backupnya?
<br>
<br>Terima kasih,
<br>
<br>--=20
<br>Ammar Faizi
<br></div></div></blockquote></div><div style=3D"font-family: Arial, Helvet=
ica, sans-serif; font-size: 13px"><br></div></div><div style=3D"font-family=
: Arial, Helvetica, sans-serif; font-size: 13px"><br></div></div><div><br><=
/div></div><div id=3D"ZDeskInteg"></div><br></body></html>=

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